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Experience Required: 2 – 3 years
Job Location: Abu Dhabi, United Arab Emirates
Education: Diploma
Nationality: Any Nationality
Gender: All
Vacancy: 1 Vacancy
Job Description:
- Roles & Responsibilities:
- Provide general banking services such as receiving deposits and cash withdrawals, and cash management in accordance with the bank’s policies.
- Issue demand drafts (DDs) and handle currency exchange, following procedures to protect customer and bank interests.
- Process payments and inter-account transfers within authorized limits, obtaining approvals for transactions beyond the limit.
- Support overall banking operations and cross-sell or refer the bank’s products and services.
- Monitor and maintain customer queue time for teller services, aiming for less than 3 minutes.
- Handle issuance of Manager’s Cheques (MCs) and process internal transfer cheques and requests.
- Verify postings made by other tellers against the day’s transaction journal.
- Ensure the correct handling of cash and maintain cash proof records.
- Service and Quality:
- Adhere to bank procedures to improve service standards and customer satisfaction.
- Deliver fast, accurate, efficient, and courteous service to customers.
- People:
- Identify areas of self-development in line with the bank’s competency guidelines and participate in training initiatives.
Desired Candidate Profile:
- Education and Experience:
- Graduate, preferably in a commercially oriented discipline or Diploma in business/finance-related subjects.
- 2 to 3 years of retail banking experience with a good understanding of Teller/Cash Transactions.
Company Industry: Banking/Financial Services/Broking
Department / Functional Area: Administration
In summary, this job posting is seeking a candidate with 2 to 3 years of experience in retail banking to work as a Teller in Abu Dhabi. The Teller is responsible for various banking transactions, cash management, and ensuring quality customer service while adhering to the bank’s procedures and policies. The candidate should have a relevant educational background and be open to self-development and training opportunities.