Customer Service Executive Full Time

• Experience: 2 – 4 Years
• Job Location: Dubai – United Arab Emirates
• Education: Any Graduation
• Nationality: Any
• Gender: Any
• Vacancy: 1 Vacancy

Job Description:

The company is seeking a Customer Service Executive to join their team in the United Arab Emirates. The role involves providing excellent customer service, ensuring a positive customer experience, and handling various customer-related duties.

Responsibilities:

• Handle customer inquiries and complaints in a professional and timely manner.
• Provide accurate and timely information about products and services.
• Identify customer needs and find solutions to customer issues.
• Maintain customer database and records.
• Follow up with customers to ensure their satisfaction.
• Respond to customer inquiries via phone and email.
• Track customer complaints and provide feedback to management.
• Proactively suggest new products and services that could benefit customers.
• Provide excellent customer service in person and via telephone.

Qualifications:

• Previous experience in customer service.
• Excellent verbal and written communication skills.
• Ability to handle customer inquiries and resolve customer issues.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Ability to multitask and prioritize tasks.

Company Industry: Hotels, Hospitality

Department / Functional Area: Helpdesk, Customer Service, Telecalling

If you have previous experience in customer service and meet the specified qualifications, this position offers an opportunity to work in the hospitality industry in Dubai.