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- Experience: 2 – 3 Years
- Job Location: Abu Dhabi – United Arab Emirates
- Education: Any Graduation
- Nationality: Any
- Gender: Any
- Vacancy: 1 Vacancy
Job Description:
The company is hiring a Customer Service Executive for Abu Dhabi. The key responsibilities include:
- Responding promptly to customer inquiries.
- Maintaining a positive, empathetic, and professional attitude towards customers.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Having in-depth knowledge of products to answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Processing orders, forms, applications, and requests.
Desired Candidate Profile:
- Bachelor’s degree.
- Two years of professional experience in a customer service/support environment.
- Perfect written and oral language skills.
- Excellent communication capabilities, with a good level of empathy and effective listening.
Company Industry: Consulting, Management Consulting, Advisory Services
Department / Functional Area: Helpdesk, Customer Service, Telecalling
If you meet the specified qualifications and are interested in the position, this role offers an opportunity to work in a customer service/support environment in Abu Dhabi within the consulting industry.