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- Experience: 4 – 5 Years
- Job Location: Dubai – United Arab Emirates
- Education: Any Graduation
- Nationality: Any
- Gender: Any
- Vacancy: 1 Vacancy
Job Description:
Roles & Responsibilities:
Role: Customer Service Executive
Work Experience: 3-5 years UAE experience in Courier Industry [ compulsory]
Educational Qualification: Diploma or Bachelor’s degree or equivalent Experience
Work Location: Dubai
Age: 25-40
Nationality: Preferably Asians
Gender: Male
SUMMARY
Key Responsibilities:
- Experience in Call center (Courier)
- Experience in Customer Service (Coordination with customers and agents through email)
- Experience in Export and imports (courier International)
- Quotations to clients
- Experience in Bookings and processing AWBs of agents (DHL, FedEx and UPS etc)
- Track and trace
- Resolving disputes (Courier related)
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Company Industry: Consulting, Management Consulting, Advisory Services
Department / Functional Area: Helpdesk, Customer Service, Telecalling