Customer Service Representative Full Time

• Experience: 2 – 5 Years
• Job Location: Dubai – United Arab Emirates
• Education: Any Graduation
• Nationality: Any
• Gender: Any
• Vacancy: 1 Vacancy

Job Description:

Roles & Responsibilities:

• Customer Service Representative
• Job Location: UAE
• Primary Purpose and Key Accountabilities:
  • Assist online customers on a timely manner
  • Call, follow up and upsell using the database
  • Assist walk-in customers in a respectful and friendly manner
  • Coordinates with the sales team, logistics, and management on day-to-day operation
  • Responsible for the sales operations and follow-up with planning on pending orders/urgent requests or items delivery and updates the logistics team accordingly.
  • Coordinate with courier partners on the delivery status
  • Make sales invoices and perform basic data entry

Job Details:

• Bachelor Degree Holder with at least 2 years of experience in the related field
• Well-oriented in Customer Service
• Good communication and interpersonal skills
• Proficient in all Microsoft applications

Company Industry: General Trading, Export, Import

Department / Functional Area: Helpdesk, Customer Service, Telecalling

Tagged as: Customer Service Representative