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- Experience: 0 – 6 Years
- Job Location: Dubai, United Arab Emirates
- Education: Any Graduation
- Nationality: Any
- Gender: Any
- Vacancy: 5 Vacancies
Job Description:
- Applications without an updated resume will not be considered.
- Resumes without a recent photograph will not be considered.
- Minimum 1 year of UAE Customer Service/Sales experience required.
- Must be fluent in the English language.
- Only candidates currently in UAE will be considered for the interview.
Responsibilities:
- Attend and serve customers by providing product or service information.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- Open customer files by recording account information as per requirements.
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Record financials by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information.
Desired Candidate Profile:
- Bachelor’s degree is desirable but not essential.
- Confidence with all Microsoft Office software.
Employment Type: Full Time
Company Industry: Automotive, Automobile, Auto Accessories
Department / Functional Area: Helpdesk, Customer Service, Telecalling
If you’re interested in this position, ensure that your application includes an updated resume with a recent photograph. Additionally, having at least 1 year of UAE Customer Service/Sales experience and being fluent in English are key qualifications.