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- Experience: 1 – 4 Years
- Job Location: United Arab Emirates – United Arab Emirates
- Education: Any Graduation
- Nationality: Any
- Gender: Any
- Vacancy: 1 Vacancy
- Company Industry: Facilities Management
- Department / Functional Area: Chefs, F&B, Housekeeping, Front Desk
Roles & Responsibilities:
- Adherence to company standards, including mission statements, values, and SOPs.
- Display an open, helpful, and cheerful attitude while communicating effectively with guests and colleagues.
- Compliance with grooming standards, dress codes, and representation of Miral Experiences positively.
- Support in achieving departmental and company objectives, action plans, and KPIs.
- Compliance with UAE laws, Health, Safety & Environmental policies, and reporting of safety concerns or incidents.
- Engage with each guest attentively and respond to their requests.
- Greet guests according to standard operating procedures, answer menu questions, and make suggestions.
- Upsell drinks, side orders, and suggest beverages.
- Relay food orders, conduct restaurant opening and closing procedures, and maintain a clean environment.
- Deal with guest complaints courteously and efficiently, following company policy for guest recovery.
- Service tables in the restaurant, maintain product knowledge, and ensure good housekeeping.
- Regular cleaning of equipment, machinery, and dispensers, as per checklists and SOPs.
- Interaction with guests to promote and suggest menu items, managing waiting lists, and maintaining a safe and clean work environment.
- Attendance and successful completion of legally required food safety courses.
- Integrity in handling cash and wristbands, operating cash registers, and ensuring correct cash balance at the end of the shift.
- Additional tasks or duties as assigned by the management team.
Qualifications:
- Minimum 1 year of food and beverage experience.
- Customer service skills, attention to detail, good communication, and teamwork.
- Positive, pro-active attitude, cash handling, upselling, suggestive selling, and broad food and beverage knowledge.
About the Company:
- Miral is a company focused on creating unique and immersive experiences.
If you have any specific questions or need further information, feel free to ask!