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- Experience: 1 – 3 Years
- Job Location: Dubai – United Arab Emirates
- Education: Any Graduation
- Nationality: Any
- Gender: Any
- Vacancy: 1 Vacancy
- Company Industry: Hotels/Hospitality
- Department / Functional Area: Chefs, F&B, Housekeeping, Front Desk
Roles & Responsibilities:
- Greet and welcome guests in a warm and friendly manner as they arrive at the bar.
- Take orders from guests for a variety of beverages, including alcoholic and non-alcoholic options.
- Serve beverages promptly and accurately, ensuring correct glassware, garnishes, and presentation.
- Provide recommendations to guests based on their preferences and knowledge of the drink menu.
- Maintain a clean and organized bar area, including restocking supplies, cleaning tables, and polishing glassware.
- Engage with guests, answer questions about offerings, and make them feel valued and appreciated.
- Collaborate with bartenders and other team members for efficient service and smooth operations.
- Monitor guests for signs of intoxication and ensure responsible alcohol service practices are followed.
- Handle cash and credit card transactions accurately, following proper cash handling procedures.
- Address guest concerns or complaints promptly and professionally, seeking assistance from supervisors when needed.
- Assist in maintaining inventory levels by notifying appropriate team members when supplies are running low.
Qualifications:
- Previous experience as a Bar Waitress or in a similar customer service role is preferred.
- Excellent interpersonal and communication skills.
- Ability to thrive in a fast-paced environment and handle multiple tasks with efficiency.
- Strong attention to detail and accuracy in order taking and serving.
- Knowledge of different types of beverages and basic drink preparation techniques.
- Basic math skills for cash handling and ability to operate a point-of-sale system.
- Flexibility to work evenings, weekends, and holidays as required.
- Friendly and outgoing personality with a genuine desire to provide exceptional service.
What’s in it for you:
- Employee benefit card offering discounted Accor rates worldwide.
- Learning programs through Accor academies.
- Opportunity to develop talent and grow within the property and across the world.
- Ability to make a difference through corporate social responsibility activities like Planet 21.
If you have any specific questions or need further information, feel free to ask!