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- Experience: 2 – 4 Years
- Job Location: Dubai, United Arab Emirates
- Education: Any Graduation
- Nationality: Any
- Gender: Any
- Vacancy: 1 Vacancy
- Company Industry: Hotels, Hospitality
- Department / Functional Area: Chefs, F&B, Housekeeping, Front Desk
Roles & Responsibilities:
- Managing Day-to-Day Operations:
- Supervises and manages employees.
- Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas.
- Reviews staffing levels to ensure guest service, operational needs, and financial objectives are met.
- Leading Food and Beverage Team:
- Utilizes interpersonal and communication skills to lead, influence, and encourage others.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies developmental needs of others and coaches, mentors, or otherwise helps others improve their knowledge or skills.
- Ensuring Exceptional Customer Service:
- Provides services that go above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs.
- Manages day-to-day operations, ensuring quality standards and meeting customer expectations.
- Managing and Conducting Human Resource Activities:
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others and develops formal educational or training programs.
- Ensures employees are treated fairly and equitably.
- Additional Responsibilities:
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
This provides a comprehensive overview of the qualifications, responsibilities, and expectations for the role. If you have any specific questions or if there’s anything else you’d like to know, feel free to ask!