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- Experience: 1 – 2 Years
- Job Location: Dubai, United Arab Emirates
- Education: Any Graduation
- Nationality: Any
- Gender: Any
- Vacancy: 1 Vacancy
About Company: The IIQAF Group of Companies is a global leader providing services in various industries including hospitality, information technology, tourism, insurance, and healthcare. Established in 1986, the company has expanded its operations internationally, with a presence in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
Job Description:
Roles & Responsibilities:
- Position: Insurance Verification Representative
- Description: IIQAF is seeking an experienced Insurance Verification Representative to join the team and enhance the organization’s customer service. This role involves verifying insurance coverage and benefits for customers and assisting them in understanding their insurance options. The ideal candidate should possess strong communication skills, problem-solving abilities, a comprehensive knowledge of medical insurance policies, and a dedication to delivering top-notch customer service. Responsibilities include verifying insurance eligibility, helping customers navigate insurance and health plans, resolving insurance disputes, staying updated on policy changes, and maintaining high levels of accuracy and service quality.
Qualifications:
- Minimum of 1 year of experience in customer service and/or insurance industry
- Knowledgeable in health insurance, medical plans, and procedure codes
- Excellent communication, problem-solving, and customer service skills
- Detail-oriented and organized with multitasking abilities
- Adherence to all applicable laws, regulations, and policies
- Basic computer proficiency in programs like Microsoft Office
Benefits: Accommodation, Transportation, Health Insurance
Qualification: Bachelor Degree
Company Industry: Hotels, Hospitality
Department / Functional Area: Insurance, Underwriting, Surveying, Actuary
This role requires a candidate with a background in customer service and insurance, particularly in the field of health insurance. If you have any further questions or need additional information, please feel free to let me know.